CTI for MS-CRM Integration

CTI for MS-CRM Integration 7.0

Interface between telephone exchanges and Microsoft Lync or Dynamics CRM
 
7.0.0.3 (See all)

CTI for MS-CRM integration offers an interface between the telephone exchange (PBX) TAPI or Microsoft Lync and Microsoft Dynamics CRM application, which allows you to access client information. This application automatically displays the recorded entity of the caller (a lead, an account, or a contact) or lets you automatically assign a new entity to the number, when there is no record in Dynamics 365.

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